AT& T vs Verizon - Compare Verizon & AT& T Wireless Service. Plans – Plans in my range were very similar to Verizon, no difference there. Phones – Had their ups and downs, much larger selection online. I came in the day after the i. Phone release and they were obviously sold out. I wasn’t looking to spend quite that much but after playing with the model in the store, I probably would’ve caved if one was in stock. Customer Service – CRAP. I go to the same AT& T store every time and its always busy so there was no surprise there. I meandered (yes, meandered) around the store for at least 1. I wasn’t able to speak to an AT& T representative. From my previous experience, the in- store folks are as helpful as AT& T will let them be. Unfortunately, AT& T makes you direct any further problems, questions, etc. The only difference was instead of 5. AT& T (which I’ll never use), I get unlimited night and weekend minutes at Verizon. Phones – No i. Phone here but thats probably a good thing for my wallet. Verizon offers some interesting features like mobile TV and navigation which is available for a fee. Verizon’s phone are similar to AT& T’s but offer some of these extra services if you subscribe. Customer Service – MUCH better than AT& T. First of all, we were greeted at the door. The Verizon store was equally as busy as AT& T but they must have had atleast 1. AT& T the day after the biggest event in the history of that company. Seriously, how do you only have 5 people working the day after you released the i. Phone? I worked with the same Verizon representative the whole time. It sounded like they aren’t allowed to help other customers until you are done with them. I did notice afterwards that if they didn’t have any employees available to help you, they put your name on a list so they can help people in order which is something very irritating over at AT& T. In the back of the Verizon store, they also had a tech support desk which I had never heard of. You can actually bring your phone into the store, and they attempt to fix it there. I’ve probably sent 5 AT& T phones back to get fixed or trade for a refurbished phone. My sister- in- law who was with us, was having problems with her keypad. She took it in with us and came out with a refurbished phone right on the spot. That would be nice. You can probably guess I went with Verizon and got a new phone and a 2 year chain contract. It’s only been a couple days but I am pretty pleased so far and would recommend my local Verizon store over the local AT& T store. Maybe they vary from city to city but the customer service and tech support at the store I visited was far superior to anything I have received from AT& T. Want to give your 2 cents? Our team members give generously of their time, money and skills, and Verizon actively supports their passion for community engagement. Information on US and Canadian commercial airports. Includes flight tracking, services offered, and local information. SugarDaddyForMe.com is the world's largest Sugar Daddy Dating service with over 4 million members and over 2,000 new sugar daddy and sugar baby profiles every day. Chinesekisses are serious about finding you the perfect guy, or chinese girl. Through Chinese Kisses, you can search, message and chat with hundreds of chinese girls. Verizon Communications, Inc.
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